Terms of Service
Last updated: 10 July 2026
Welcome to FlipClick. These Terms govern your use of the FlipClick service available at flipclick.co (the "Service"). By creating an account or using the Service you agree to these Terms.
1. The service
FlipClick converts PDF documents into interactive flipbook readers with clickable hot-spots, embedded video, share links and per-issue analytics, accessible to your end-readers via a public reader URL.
2. Accounts
You must provide accurate information when signing up and keep your sign-in method secure. You're responsible for all activity under your account. You may delete your account at any time by contacting us — see the Support page.
3. Plans and pricing
The Service is offered on three tiers. All amounts are billed in Australian dollars (AUD); marketing pages may display equivalents in USD and EUR for reference at current foreign-exchange rates, but the amount charged at checkout is always the AUD figure.
- Free — A$0. One issue, one admin user, no team or analytics.
- Pro Monthly — A$39 per month, billed via Stripe. Unlimited issues, up to 5 team members, full analytics.
- Pro Annual — A$390 per year, billed via Stripe (equivalent to 2 months free vs Monthly). Same features as Monthly. Auto-renews each year until cancelled.
- Pro Lifetime — A$1,950 one-time payment, billed via Stripe (limited to the first 100 buyers). Same features as Monthly. Grants ongoing access for as long as the Service continues to be offered. See Section 4 for important refund and continuity terms.
Prices may change for new sign-ups; existing paid plans continue at the price purchased.
Annual & Lifetime member benefits. Pro Annual and Pro Lifetime include two one-time onboarding benefits. (a) Content migration — a one-off, courtesy upload and setup of your existing back catalogue when you join; this is an onboarding service only, not ongoing account management. (b) Feature requests — up to three feature requests per account, which FlipClick will build at no additional charge where reasonably feasible and a good fit for the Service, prioritised and scheduled at FlipClick's sole discretion. Requests that are not feasible, fall outside the Service's scope, or would benefit only a single customer may be declined. Both benefits are non-transferable, have no cash value, and do not extend or alter any other term of the plan.
4. Billing, cancellation and refunds
- Payment processing is handled by Stripe. FlipClick does not store or process payment card details.
- Pro Monthly renews automatically each month until cancelled. Cancel any time from the Billing page; cancellation takes effect at the end of the current billing period. The current period is non-refundable.
- Pro Annual renews automatically each year until cancelled. Cancel any time from the Billing page; cancellation takes effect at the end of the current annual period. The current period is non-refundable.
- Pro Lifetime is a one-time payment for ongoing access to the Service. There is no auto-renewal and nothing to cancel. The payment is non-refundable.
- "Lifetime" means the lifetime of the Service, not yours. Pro Lifetime grants access for as long as FlipClick continues to operate the Service. If the Service is discontinued, suspended, materially reduced in scope, or the entity operating it ceases trading, becomes insolvent, is wound up, sold, restructured, or otherwise stops offering the Service, FlipClick is not obliged to provide a refund (in whole or in part), credit, replacement service, or compensation to Pro Lifetime customers. Nothing in this clause limits any consumer guarantee that cannot lawfully be excluded under the Australian Consumer Law.
- Taxes, if any, are your responsibility unless otherwise stated at checkout.
5. Your content
You retain ownership of every PDF, image and link you upload ("Your Content"). You grant FlipClick a non-exclusive licence to host, serve, and display Your Content as needed to operate the Service, including delivering it to readers via the public reader URLs you generate.
You are solely responsible for Your Content and for every link, hot-spot, URL and embedded item you add to it. You represent that you own or hold all rights necessary to publish and distribute Your Content, and that it — and everything it links to or embeds — complies with these Terms and applicable law. See Sections 7 and 8 regarding third-party destinations and your responsibilities.
6. Acceptable use
You will not use the Service to publish, store or distribute content that is illegal, infringing, defamatory, malware-laden, sexually explicit involving minors, or designed to harass or harm others. We may remove content or suspend accounts for violations of this section.
7. Third-party links, embedded media and external content
Flipbooks published through the Service may contain links, clickable hot-spots and embedded media (including third-party video such as YouTube or Vimeo) that are created and configured by publishers, not by FlipClick. Those links and embeds lead to websites, services and content operated by third parties that FlipClick does not own, control, monitor, screen, verify or endorse.
FlipClick accepts no responsibility or liability for any third-party destination or content, including where a linked or embedded destination is, becomes, or is used for phishing, a scam, fraud, malware or other malicious code, or is offensive, misleading, inaccurate, infringing, unavailable or otherwise harmful. Following any such link, or interacting with any embedded media, is done at your own risk and may be subject to the relevant third party's own terms and privacy practices. The ability to link to a third-party site or service is not an endorsement of it.
Likewise, FlipClick does not create, author or verify the magazines, documents or other materials that publishers upload, and is not responsible for their content. To the maximum extent permitted by law, FlipClick is not liable for any loss, damage or harm arising from Your Content or from you or any reader accessing or relying on third-party links, embeds, destinations or content.
8. Indemnity
FlipClick does not pre-screen, moderate or monitor Your Content and is under no obligation to do so, although we may remove content or suspend accounts under Section 6. To the maximum extent permitted by law, you agree to indemnify and hold harmless FlipClick and the people who operate it against any claims, liabilities, losses, damages and costs (including reasonable legal costs) arising out of or connected with Your Content, the links, hot-spots, embeds or destinations you include, your breach of these Terms, or your use of the Service. Nothing in this Section requires you to indemnify FlipClick for loss caused by FlipClick's own breach of a consumer guarantee that cannot lawfully be excluded under the Australian Consumer Law.
9. Suspension and termination
We may suspend or terminate the Service for an account that breaches these Terms. You may terminate your account at any time. Termination by us for breach does not entitle you to a refund of fees already paid.
10. Disclaimer and liability
The Service is provided "as is" without warranty of any kind. Without limiting this, FlipClick gives no warranty as to, and is not responsible for, Your Content or any third-party links, embeds, destinations or content (see Sections 7 and 8). To the maximum extent permitted by law, FlipClick's total liability arising out of these Terms is limited to the amount you have paid for the Service in the twelve months immediately preceding the claim. Nothing in these Terms excludes consumer guarantees that cannot lawfully be excluded under Australian consumer law.
11. Changes to these Terms
We may update these Terms from time to time. Material changes will be notified by email or via the Service. Continued use after a change means you accept the updated Terms.
12. Governing law
These Terms are governed by the laws of Australia. You agree to the non-exclusive jurisdiction of the courts of Australia for any dispute arising from them.
13. Contact
Questions about these Terms? Reach us via the Support page.